Clerical Assistant 3

at  Commonwealth of PA

THE POSITION

Are you an experienced administrative professional with a talent for organization and a keen eye for detail? The Bureau of Motor Vehicles, Commercial Motor Vehicle (CMV), ARP Unit is looking for a Clerical Assistant 3 to manage and process title and registration applications for commercial vehicles. If this opportunity excites you, we invite you to apply today!

DESCRIPTION OF WORK

In this position, you will be tasked with addressing customer inquiries through phone, face-to-face interactions, or written correspondence, as well as managing a cash drawer and regularly reporting on collected funds. The role necessitates frequent engagement at the customer service counter and requires you to be accountable for all unrecorded funds, encompassing both cash and electronic transactions. You are expected to independently investigate and resolve inquiries or discrepancies while upholding a high level of customer service. Furthermore, you will reference information from various regulatory agencies to ensure adherence to applicable policies. You may also assist with application processes for the PA Fleet Unit and provide support to the Customer Service Division as required. A comprehensive understanding of motor vehicle regulations and bureau policies is crucial, particularly those pertaining to commercial vehicles, including regulations from the Public Utility Commission and the Federal Motor Carrier Safety Administration, among others.
Interested in learning more? Additional details regarding this position can be found in the position description.

MINIMUM EXPERIENCE AND TRAINING REQUIREMENTS:

• One year as a Clerical Assistant 2 (commonwealth title); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

ADDITIONAL REQUIREMENTS:

• You must be able to perform essential job functions.

Please refer the Job description for details