Clerical Assistant Breast Unit

at  North Tees Hartlepool NHS Foundation Trust

This post holder will be invaluable to the Breast Screening & Symptomatic Service helping to facilitate the administration service, providing cover at reception facilitating the logging of attendees against clinic lists, booking appointments using appropriate IT systems. Dealing with queries from service users including the multi-disciplinary team within the breast service and with staff from other departments and external organisations, General Practitioners, patients and their representatives in a professional and courteous manner that is consistent with all legislation, policies and procedures including data protection and confidentiality, Sourcing any relating information that might help deal with a query, taking accurate written messages and passing more complex queries on to relevant staff (if appropriate to work area). Operating various computer systems to facilitate the maintenance of client details dealing with queries relating to bookings, cancellation and re-appointing of appointments within agreed booking schedules and targets, ensuring that clinics are run effectively and adhering to all related legislation, policies and procedures. Adhering to the right results policy producing Breast Screening Results.
General office duties including filing, housekeeping, photocopying and maintaining stock of routine supplies. The successful candidate will be educated to GCSE standard or equivalent having a working knowledge of Microsoft Windows and have good interpersonal and organisational skills and be a good team players as well as working individually using own initiative . A Job description and personal specification is attached to this advert

Please refer the Job description for details