Clerical Clerk

at  NHS Professionals

YOU’LL HAVE THE FOLLOWING SKILLS/EXPERIENCE:

· Great IT skills
· Microsoft Excel & word
· Great communication skills
· Must be a team player
· Experience in admin

• The Receptionist / Clerical officer will be based front of house to support the booking of Follow-Up patient’s appointments, reception duties and providing a general customer focused service.
• Booking of new patient appointments through the national eRS system and follow up patient appointments through clinic / theatre attendances and waiting list.
• Responding to telephone and other enquiries from patients and service users.
• Provision of outpatient reception services.
• Obtaining and recording demographic data received from patients.
• Responsible for receiving patients for outpatient clinic and for ensuring that demographic data, is accurately recorded within the record.
• Booking of NEW patient appointments via the national eRS system.
• Clinic preparation – Printing clinic lists, labels and collating any relevant documents.
• Ensuring that data input to PAS is accurate and input at the time the patient transaction takes place for both inpatients and outpatients.