Clerical Co-ordinator

at  Imperial College Healthcare NHS Trust

We are looking for a dynamic and highly motivated individual to be part of our reception team at Charing Cross Hospital. You will need excellent communication and organisational skills and be able to work under pressure.
Reception is the first point of contact for patients, clinicians and other health professionals and therefore you will need the skills to deal with a wide range of issues and situations. This role requires a flexible approach to work and will involve evening and weekend working within contracted hours on a rotational basis.
Charing Cross Hospital offers a comprehensive range of procedures over all modalities with both clinical and research work being undertaken. As part of the first Academic Health Science Centre, our aim is to provide world-class healthcare to our patients through excellence in research, education and training.
Imperial College Healthcare NHS Trust comprises of five hospitals – Charing Cross, Hammersmith, St Mary’s, Queen Charlottes and Chelsea and the Western Eye Hospital – and integrating with Imperial College London, offers 50 clinical specialties and has one of the largest portfolios in the country.
Previous unsuccessful applicants within 6 months need not apply.
The post holder will provide a comprehensive and efficient reception and, examinations booking service to patients attending the Imaging Department.
T o respond to and deal with a variety of often complex requests in a timely manner, whether by telephone, fax or in person.
The post holder will ensure bookings do not breach the national waiting time standards and managing an efficient process of initial patient assessment for all Imaging request forms.
The post holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team in the Department.
To work under the direction and supervision of the Reception Manager/MRI Modality Lead
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert

Please refer the Job description for details