Clerical Team Leader

at  UPS United Kingdom

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

YOUR SKILLS

• Customer Focus, Integrity, Initiative
• Interpersonal skills, including teamwork, co-operation, ability to manage conflict, motivate and develop others, and provide constructive performance feedback.
• Knowledge of the UPS operation and ups in house systems would be an advantage
• Excellent computer literacy skills, proficient in Microsoft Office.

• Co-ordinating daily center activates and day to day service issues.
• Providing support to administrative team
• Training and development of employee, including follow up to ensure compliance and accuracy and managing a team to achieve results.
• Customer Service: resolving customer concerns to include escalation calls and service requests
• Maintaining Data Systems for Package Operations, including the auditing and analysis of package operations information.
• Overseeing the centers systems, databases and office administration
• Driving results for the Centre across all work groups.