clerk, front desk - hotel

at  Athabasca Motor Hotel 1972 Ltd

Jasper, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Jan, 2025USD 17 Hourly05 Oct, 2024N/ATechnology,InternetNoNo
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Description:

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Multi-line switchboard
  • Word processing software
  • Database software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

SUPPORT FOR PERSONS WITH DISABILITIES

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Responsibilities:

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Administration

Graduate

Proficient

1

Jasper, AB, Canada