Clerk, Hospice Palliative Care - Langley Memorial Hospital

at  Fraser Health

Salary range: The salary range for this position is CAD $24.76 - $26.38 / hour Why Fraser Health?:
We currently have an exciting opportunity for a Relief Part Time –Clerk, Hospice Palliative Care to join our team at Langley Memorial Hospital located in Langley, B.C. This position is available until December 31, 2024 or Return of Incumbent. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.

SKILLS AND ABILITIES

• Ability to communicate effectively both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others.
• Ability to operate related equipment.
• Ability to organize and prioritize.
• Ability to type 50 wpm.
• Business writing skills.
• Knowledge of general office procedures.
• Ability to establish and maintain rapport with clients.
• Knowledge of medical terminology.

• Types, photocopies and distributes a variety of documents such as correspondence, memos, agendas/minutes, brochures, forms, client/patient handouts, spreadsheets and statistical reports by transcribing from written draft; performs data entry and produces computerized reports.
• Obtains information required from clients/patients/family/referral source such as physician offices, HPC team members, Home Health (HH) staff relevant to the pre-admission/admission process. Completes required standard forms and performs data entry in the applicable registration software in order to register clients/patients.
• Utilizes desktop publishing and various word processing, spreadsheet, and database software packages; maintains database for hospital and community HPC, creates files, sets up columns, tables and spreadsheet calculations and discusses technical material changes with Manager or designate to ensure appropriate requirements are met.
• Provides reception services, including answering the phone and directing incoming calls; takes messages, answers routine inquiries related to programs and policies or refers as appropriate; opens and distributes mail as required.
• Ensures current client/patient listings are up to date and current census lists are distributed to palliative care unit, HPC team, HH and other appropriate staff.
• Arranges meetings, workshops and/or educational events by coordinating invitations, tracking attendance, circulating notices/agendas, recording and distributing minutes, booking meeting rooms and/or sites; registers patients at the sessions, ensures room set-up, equipment and refreshments as necessary.
• Assembles and updates documents such as department procedure manuals and brochures.
• Gathers and compiles information as required, such as client information and statistics.
• Performs general duties related to billing such as gathering relevant patient information, entering and updating records, calculating client billings, matching documents, and verifying billing information. Maintains related records and updates accordingly.
• Places purchase orders with external suppliers in accordance with established procedures and receives and delivers equipment and resource supplies as required. Checks various invoices for accuracy and notifies Manager (or designate) of any discrepancies.
• Participates in local and Fraser Health meetings as required.
• Performs other related duties as assigned