Clerk/Unit Aide, Mental Health & Substance Use Services

at  Fraser Health

Salary range: The salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?:
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SKILLS AND ABILITIES

• Ability to communicate effectively, both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others.
• Ability to operate related equipment.
• Ability to organize and prioritize.
• Ability to type at 45 wpm.
• Knowledge of general office procedures.
• Ability to establish and maintain rapport with clients.
• Knowledge of medical terminology.

• Performs receptionist duties including receiving and recording telephone messages, responding to general inquiries, referring inquiries regarding client/patient problems or complaints as appropriate.
• Performs word processing duties such as inputting client information, maintaining relevant registers, and preparing reports, charts, tables and presentation material from rough draft or general instruction, using software applications such as word processing, spreadsheets, graphics and databases.
• Schedules client intake and assessments, maintains wait lists and completes client general intake information. Ensures admission forms are complete.
• Compiles charts for new admissions, files documents related to patient data, completes necessary documentation on transfer or death and completes file reduction on discharge charts for health records, according to established procedure.
• Enters information into the client electronic record system, which includes pre-admission, admission, registration, transfer and discharge information.
• Processes physicians’ orders and makes requisitions to Pharmacy for supplies as needed.
• Obtains urine specimens for routine drug screening following established procedures; arranges for blood tests and diagnostic testing as directed and follows up on physician’’s orders as assigned.
• Requests, collects, receives, organizes and restocks supplies, equipment repairs and maintenance work for the program as per established procedures.
• Compiles, maintains and submits computerized and manual statistics for Manager as assigned.
• Liaises with Staff Scheduling, ensures adequate staffing, and maintains associated records including posting of work schedules, printing and maintaining daily sign in sheets. Maintains timekeeping records and submits to payroll.
• Participates, by providing input, in the program’s continuous quality improvement activities.
• Attends and participates in team meetings by providing input.
• Performs other related duties as assigned