Client Account Specialist

at  Stillman Law Office

ABOUT STILLMAN LAW OFFICE:

Stillman Law Office is a collections law firm headquartered in Farmington Hills, Michigan, specializing in creditor representation across the United States. As part of our continued commitment to compliance and exceptional service, we are seeking a Client Service Representative to join our team.

REQUIRED SKILLS AND ABILITIES:

• Ability to meet both individual and firm-wide goals.
• Strong ability to work in a team environment while maintaining personal excellence.
• Excellent written and oral communication skills, with keen attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multi-task and problem-solve effectively in a high-volume, deadline-driven environment.
• Strong work ethic and commitment to providing top-tier service.

EDUCATION AND EXPERIENCE:

• Associate’s degree preferred.
• 1-2 years of experience in a law firm or legal department is a plus.
• Familiarity with CMR or other database software for the collections industry is an advantage.

PRE-EMPLOYMENT REQUIREMENTS:

• A background check and drug test are required prior to hiring.

• Communicate with clients in alignment with regulatory and compliance standards.
• Perform business data processing and maintenance tasks.
• Generate and analyze reports to provide meaningful insights and ensure client satisfaction.