Client Advisor

at  Giorgio Armani

ARMANI EXCHANGE | WHITE CITY | CLIENT ADVISOR

About us: Founded in 1975 by Giorgio Armani, The Armani group stands as a prominent luxury fashion house. Our renowned signature style, characterised by tailored, unstructured, and minimalist designs, reflects our commitment to crafting distinct luxury experiences for our clients.
Role Overview: As a full-time Client Advisor you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.
Join our dynamic team at Armani Exchange and embark on a rewarding career journey where your contributions are valued and recognised. Apply now to become a vital part of our sales team!

REQUIREMENTS

• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team
• Previous sales or customer service experience preferred
• Strong product knowledge and ability to learn about new products quickly
• Numerical ability and to handle cash transactions accurately

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
• Cultivate and maintain client relationships to drive and deliver sales and increase client retention
• To actively participate in any training sessions and undertake any training proposed by the company, internal or external
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards