Client Advisor

at  Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree
• Relevant Experience or Degree in: No specific field; Combination of relevant training and/ or experience in lieu of degreeTypically Minimum 8 Years Relevant Exp

PREFERRED QUALIFICATIONS

• Previous management and appropriate Global Payments experience. TS2 Knowledge; Experience in testing; Business Analysis skills; Experience in large scale project, such as a conversion of product launch.
• Certification in Testing Discipline.

WHAT ARE OUR DESIRED SKILLS AND CAPABILITIES?

• Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function, account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business, and lead matrix teams on complex projects. Barriers to entry such as technical committee review may exist at this level.
• Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups, both internal and external.
• Supervision - Acts independently to determine methods and procedures on new or special assignments.
• Industry Knowledge - Including US and Canadian and/or UK and European regulations for credit card issuing and associated business principle knowledge
• Verbal and Written Communication Skills - Including internal and external audiences
  Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com .

SUMMARY OF THIS ROLE

Oversees launch and conversion implementations including the development of systems and business process related solutions on behalf of the client. Defines client needs, determines a strategy and develops a plan/proposal for delivery of the project/implementation. Provides experience and best practice solutions for internal, client, and partner systems to improve efficiency and effectiveness for future state. Guides the client through the project/implementation process from beginning to end, eliminating barriers and directs resources as needed. May select, develop, lead, and evaluate personnel assigned on a matrix basis to ensure the efficient operation of the function.