Client Advisor

at  HeathrowAcademy

Burberry are looking for an enthusiastic Client Advisor to join their team, delivering a personalised and elevated experience to Burberry’s new and existing clients.
Reporting to the store management, the Client Advisor will inspire clients by conveying passion for Burberry, fashion and luxury products

• Through storytelling and passion for the brand, inspire clients creating desire and love for Burberry with your client interaction
• Provide luxury service and demonstrate knowledge and expertise in product, fashion and styling
• Contribute to daily store operations, by maintaining luxury standards, including appropriate levels of products, supporting with inventory management, markdowns and stockroom maintenance when required
• Follow company policies, guidelines and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
• Efficiently following up and delivering after sales service to clients
• Meet and exceed individual and store sales targets and KPI’s, as well as service targets