Client Advisor

at  Kieser

KIESER AUSTRALIA IS A NETWORK OF INTEGRATED PHYSIOTHERAPY, REHABILITATION, AND STRENGTH & CONDITIONING CLINICS.

Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.
Job Description

Join the Essendon team as a Client Advisor, a role committed to welcoming our clients with enthusiasm and care. Responsibilities include:

• Coordinating client appointments and managing a busy electronic clinic diary
• Processing client payments (EFT, HiCaps, MediPass)
• Promoting Kieser’s products and services
• Conducting membership consults
• Providing administrative support to the leadership and clinical team
• Answering questions and resolving problems for clients and team members
• Consistently deliver high-quality service in accordance with Kieser standards

Ideal candidates thrive in a client-facing environment, exude positivity, and consistently deliver exceptional experiences. Attention to detail and superior IT skills are beneficial.
If you are passionate about building relationships and growing your career in healthcare, we’d love to hear from you.
Qualifications

DESIRABLE

• Minimum 2-3 years relevant work experience
  Additional Information
  We are looking for someone available during these shift times Mon/Wed 1pm - 8pm / Fridays 1pm - 7pm (approx. 20-25 hours per week) with some flexibility to cover mornings or weekends as needed.

• Coordinating client appointments and managing a busy electronic clinic diary
• Processing client payments (EFT, HiCaps, MediPass)
• Promoting Kieser’s products and services
• Conducting membership consults
• Providing administrative support to the leadership and clinical team
• Answering questions and resolving problems for clients and team members
• Consistently deliver high-quality service in accordance with Kieser standard