CLIENT ADVISOR - RTW /WATCHES /JEWELLERY, PAVILION KL

at  Louis Vuitton

Poste
As a Client Advisor, you will be an ambassador of the Brand. Your mission is to ensure that clients receive a personalised experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening skills.
You will proactively reach out to your Clients in order to achieve individual and team goals.
Missions

KEY REQUIREMENTS:

• Resilient and strong enthusiasm to learn, with a passion for Louis Vuitton products and fashion
• Excellent communication skills and a strong ability to engage with customers
• Client centric, proactive and positive in approach
• Possess a professional attitude with a mindset of curiosity
• Experienced in retail, fashion or frontline customer service is a plus

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
  Profil