Client Advisor - Zurich

at  Valentino

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Client Advisor - Zurich
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Position : CLIENT ADVISOR

• Client Engagement: Manage the client experience from start to finish, creating desire and excitement around our brand. Build lasting relationships with both existing and new clients, focusing on client loyalty and recruitment.
• Sales: Meet and exceed sales goals by applying up-selling, cross-selling, and clienteling techniques. Participate in one-to-one appointments and other sales opportunities like walk-ins and phone consignment.
• Operations & Visual Merchandising: Handle all sales and after-sales activities, including returns, repairs, and product maintenance. Ensure the sales floor is well-stocked and aligned with visual merchandising guidelines.
• Brand Representation: Embody the brand’s values and ethos, enhancing the customer experience through storytelling and emotional engagement.
  The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world