Client and Product Implementation - Senior Manager

at  Janus Henderson

Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Lead the full end to end implementation of JHI Fund activity including, but not limited to launches, closures, restructures, in-specie transactions, custody changes and mergers across a diverse portfolio of fund types. This includes European ETFs, Investment Trusts, UK/OEIC/SICAVs, hedge funds, etc.
• Proactively project manage the implementation of events ensuring a successful execution
• Assess new product event proposals and work closely with Product team to strategically prioritize pipeline factoring in capacity across other Ops team and TPAs
• Manage multiple events simultaneously including non-standard complex events
• Construct and document comprehensive end to end event runbooks
• Apply strong controls, communication skills and key risk management principles to the enhance the function of the team.
• Ensure checklists and JHI product model documentation is current and accurate
• Manage direct reports, this includes ensuring work appropriately assigned and managed, providing support, carrying out performance reviews and career development for team members
• Work closely with Client & Product Implementation leadership team to successfully execute on collective vision
• Carry out other duties as assigned

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Generous Holiday policies
• Excellent Health and Wellbeing benefits including corporate membership to ClassPass
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• All-inclusive approach to Diversity, Equity and Inclusion
• Maternal/paternal leave benefits and family services
• Complimentary subscription to Headspace – the mindfulness app
• All employee events including networking opportunities and social activities
• Lunch allowance for use within our subsidized onsite canteen

Must have skills

• Detailed experience in either transition/onboarding/client service role
• Knowledge of various product types, specifically European ETFs, Investment Trusts, hedge funds, UK/OEIC/SICAV funds, etc.
• Excellent organizational skills
• Attention to detail, risk and controls
• Very strong communicator
• Innovative and problem solving
• Project manager skills
• Operational experience
• Client servicing experience
• Proactive and be driven to see things through to completion
• Very hard working

Nice to have skills

• Team player
• Comfortable with complex requirements
• Can-do approach
• Professionalism
• Relationship management skills

Supervisory responsibilities

• Yes

Potential for growth

• Mentoring
• Development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks

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