Client Care (Reception) - North Vancouver Pet Hospital

at  VetCare Canada

North Vancouver Pet Hospital is a small one doctor practice that has been serving clients and their pets in the beautiful North Shore area for around 6 years. Our hospital is a newer facility, and under new management this year. We focus on high quality patient and client care, and having a good time while we do it! We love what we do, spending time with all our patients, and laughing and joking around is a must!”

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.
Expected Wage Range: $17.00 - $22.60