Client Care Specialist (Reception) - Beck Veterinary Clinic

at  VetCare Canada

At Beck Veterinary Clinic (www.beckvet.com), we’re not just about exceptional patient care—we’re about building a thriving community of passionate professionals who love what they do! Nestled in the heart of Edmonton, our clinic is more than just a workplace; it’s a place where innovation meets compassion, and every team member plays a crucial role in making a difference in the lives of our patients and their families. If you’re looking to join a clinic that’s as committed to your growth as it is to patient care, and where every day brings a new opportunity to learn and laugh, then Beck Veterinary Clinic is the place for you!

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Alongside client care duties, there maybe technologist assistant duties which you will be required to do as well.