Client Coordinator - Wide Bay
at Right at Home
Hervey Bay, Queensland, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 13 Nov, 2024 | Not Specified | 14 Aug, 2024 | N/A | Clinical Governance,Continuous Improvement,Customer Service Skills,Computer Literacy,Management Skills,Communication Skills,Telephone Manner | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
ESSENTIAL REQUIREMENTS
- And or Cert III/Cert IV (Aged/Disability Care) minimum 4years experience
- Experience within the aged care/disability/mental health in community setting
- Understanding of Aged care & Disability standards and consumer directed care
- First Aid, current CPR and National police check
- WWC (or willingness to obtain)
- Driver’s licence and reliable car with comprehensive insurance
- High level of computer literacy
- Understanding of clinical governance and continuous improvement
- Possess a ‘can-do’ positive attitude and work well in a team environment
PREFERRED SKILLS
- An outgoing personality with high energy levels, good communication skills and personable telephone manner
- Ability to problem solve and think quickly under pressure
- Ability to multitask with a strong attention to detail while keeping calm and focused
- Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisations
- Excellent customer service skills with exceptional verbal and written communication skills
- Sound knowledge and understanding of home care services and guidelines
- Sound knowledge and understanding of NDIS services and guidelines
- Excellent time management skills
Responsibilities:
- Meeting with clients and their families, assessing their needs and building strong connections
- Conducting client care assessments and preparing care plans to best meet client requirements
- Provision of some nursing care and in-home care services as needed.
- Handling information requests, feedback, and general enquiries
- Ensuring all documentation is accurately and comprehensively completed in Right at Home databases and software programs
- Interprets health, aged and disability care policies and regulations for carer and nursing staff and employees.
- Ensures compliance with local, state, and federal regulatory agencies related to aged and disability care services.
- Implementing and maintaining all relevant operating systems including Visual Care, policies & procedures & service conditions for caregivers, nurses & other care professionals
- Ensuring Caregiver Management meets “best practice” standards including encouraging on-going professional development of the Care Team
- Serves as a liaison with the accounts department, ensuring proper billing in line with the care plan.
- Compliance with OH&S regulations
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Graduate
Proficient
1
Hervey Bay QLD, Australia