Client Development Coordinator

at  GroupM Nexus

ABOUT GROUPM NEXUS

GroupM Nexus is the world’s leading global media performance organisation that unites GroupM’s global performance Talent & Technologies. Nexus unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Advanced TV, Advanced Programmatic, Advanced DOOH and Goat) into a single unit. The global organisation will be underpinned by a new cross-channel performance platform, AI and international delivery hubs to set new benchmarks for innovation, effectiveness and efficiency for GroupM’s agencies and clients.
With +350 people across Brisbane, Sydney, Melbourne, and Adelaide, our primary purpose is to deliver unrivalled advantage to our clients, stakeholders, and people.
We have a clear vision for our business, to lead the next era of media performance. We believe that this spans how we make advertising work better for our people, our planet, our communities, and our clients.
Our Nexus mission statement is to place transformative technology at the center of human experiences. We’ll achieve this by connecting our technology, talent and thinking.
What is Nexus? GroupM’s omni-channel performance engine delivering better business outcomes for clients and agencies.

What success looks like for GroupM Nexus Australia:

• Making Nexus the best places to work, learn and grow in Australia
• Reinstating our position as the #1 holdco in Australia fuelled by new business growth.
• Unlocking the new agency model, delivering unrivalled advantage to our clients and agencies.

What does the end state look like? Imagine a world where there is strength in community:

• Connected technology that let’s us engage with audiences across a complex customer journey, delivering better business outcomes for clients.
• Connected talent that let’s our people unlock the bigger omni-channel opportunity with training/developing opportunities outside their current core competence.
• Connected thinking that lets us come together across different disciplines to share, connect and collaborate as one team Nexus.

As market leaders we work closely with our clients to develop a healthy, accountable, responsible and diverse ecosystem that enables data driven marketing at scale, and is mutually beneficial for all partners and the communities at large that we influence. For our people, we are driven by our proposition of offering fulfilling careers driven by intelligence, imagination and inclusion that help redefine the role of media in our daily lives.
We recently launched Nexus Connect, our ongoing commitment to our People. Our goal is to make Nexus the best place to work, learn and grow. We’re passionate about learning & development, empowering our people with fantastic resources such as GroupM University and Career Navigator. Nexus Connect brings forth a bespoke mentoring program that connects our talent to leadership across all facets of the business. We’ve also embedded a ‘Better for All’ initiative to ensure GroupM Nexus attracts the most diverse and representative mix of talent where everyone feels welcome and has equal opportunity to grow.

MINIMUM QUALIFICATIONS:

• Excellent presentation skills
• Excellent numerical skills with the ability to quickly analyse commercial constructs and opportunities.
• Comfortable in presenting and influencing stakeholders from GroupM and agencies.
• Being able to problem solve is a must and having the ability to think creatively to successfully achieve goals will be key for the successful candidate.

• Understand and be able to communicate the Nexus ATV products and solutions.
• Understand ATV proposition and how we pitch this to the agencies
• Work with CD Executive and Manager to retain business due to excellent campaign delivery and results
• Highlight campaign issues to the CD Manager where trouble shooting is required
• Organising IOs and managing opportunities in Salesforce
• Ensure all inputs into Salesforce are 100% accurate
• Assist your Client Development Manager and Executive
• Working closely with operations to ensure smooth booking and setting up of campaigns
• Supporting client on-boarding sessions
• Chasing creative, working closely with agencies and the operations team
• Foster great agency relationships
• Promote open, collaborative, supportive and dynamic relationships throughout the agency and the network
• Develop strong relationships with all members of the local Nexus Solutions team
• Effectively and clearly communicate potential risks in a timely manner
• Management and distribution of EOC reporting
• Reconcile campaigns at the end of each month to ensure they match signed IO’s and Salesforce
• Prepare & present post campaign analysis