Client Development Director, Strategic Accounts

at  MOI Inc

JOB SUMMARY:

The Client Development Director, Strategic Accounts is responsible for driving new business by identifying, targeting, and acquiring new strategic accounts. This role focuses on expanding the company’s client base, developing relationships with high-potential prospects, and converting them into long-term, high-value clients. The Client Development Director will develop and execute strategic acquisition plans, leveraging industry knowledge and sales expertise to penetrate new markets and increase revenue. This role also involves maintaining relationships with newly acquired accounts to ensure continued growth and client satisfaction.

QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, or a related field (Master’s degree preferred).
• 5+ years of experience in new account acquisition, sales, or business development, preferably in a B2B environment.
• Proven track record of successfully acquiring and managing strategic accounts.
• Strong understanding of sales processes, account planning, and revenue forecasting.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong relationships with key stakeholders.
• Experience working with CRM software (e.g., Salesforce) and other sales tools.
• Strategic thinker with the ability to analyze data, market trends, and client needs.
• Highly organized, with strong project management skills and attention to detail.

New Account Acquisition:

• Identify and target high-potential prospects within designated markets or industries, focusing on securing new strategic accounts.
• Develop and execute strategic acquisition plans to penetrate new markets and win new business, including researching potential clients, understanding their needs, and tailoring sales approaches accordingly.
• Lead the full sales cycle for new accounts, from initial outreach and proposal development to negotiation and closing.
• Build and maintain a robust pipeline of new business opportunities, tracking progress and adjusting strategies as needed to achieve acquisition goals.
• Collaborate with marketing and sales teams to create and implement effective lead generation campaigns that align with the company’s growth objectives.

Account Onboarding and Growth:

• Ensure a smooth transition from prospect to client by managing the onboarding process and setting clear expectations for new accounts.
• Develop and maintain detailed account plans for newly acquired clients, outlining growth strategies, key contacts, and potential opportunities for upselling and cross-selling.
• Work closely with new clients to understand their business objectives, challenges, and needs, ensuring that the company’s products and services align with their goals.
• Monitor the performance and satisfaction of newly acquired accounts, addressing any concerns and identifying opportunities for further growth.

Revenue Growth:

• Drive revenue growth by developing strategies to achieve sales targets and expand the company’s presence within newly acquired accounts.
• Identify and pursue opportunities for upselling and cross-selling within new accounts, leveraging the full suite of the company’s offerings.
• Collaborate with internal teams, including sales, marketing, and product development, to align efforts and ensure the successful integration of new accounts.

Client Strategy and Planning:

• Work with clients to develop strategic roadmaps that align with their business objectives and leverage the company’s products and services.
• Proactively identify potential challenges and opportunities within accounts, and develop action plans to address them.
• Monitor market trends and competitor activities to identify potential risks and opportunities.

Collaboration and Communication:

• Coordinate with internal teams to ensure the timely delivery of products, services, and solutions that meet clients’ needs.
• Facilitate communication between clients and internal stakeholders, ensuring that client expectations are clearly understood and met.
• Prepare and present regular reports on account status, revenue forecasts, and strategic plans to senior management.

Customer Advocacy:

• Act as a trusted advisor and advocate for the client within the company, ensuring their needs are prioritized and met.
• Gather and share client feedback with relevant teams to improve products, services, and customer experiences.
• Assist in resolving any issues or conflicts that may arise, working to maintain a positive and productive relationship.