Client Director (MSP Accounts)

at  Nexthink

Company Description
Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.
Job Description
Quota carrying Sales Executive responsible for growth (via cross and upsell) and retention (via successful renewal) of DEX solutions into Nexthink’s MSP UK client base. The role of the Client Director is to support the end client, via the MSP, develop a DEX strategy and differentiate Nexthink as the market leading DEX provider. The Client Director will focus on demonstrating the value DEX solutions and services to the MSP and the client through improved ITSM, EUC services powered by Nexthink.

Responsibilities:

• Drive DEX related value realisation to MSPs and the end customers value
• Develop and maintain joint business plans with respective MSP partner(s), Nexthink MSP Partnership team(s) and ensure UK MSP contracts, commercials, and systems are aligned to support the global business.
• Grow existing UK contract revenue via MSPs via strategic placement of Nexthink in their overall portfolio
• Build and grow license revenue resulting from projects won and managed by these partners, in which Nexthink has been included in their solution stack.
• Drive partner enablement, relationships, and sales capabilities to hit a planned revenue quota (both new deals as well ensuring successful renewal business).
• Lead, drive, and assist a team of business development, presales, marketing, partner success, and cross-functional team to achieve the objectives.

Qualifications

• Essential outsourcing / service experiences in ITSM, Digital Workplace, End User Computing, Network/Systems Management/APM, Transformation.
• 7+ years of proven success in direct sales and/or direct sales to MSPs, coupled with experience in channel development/ sales, with 10+ years in enterprise software.
• The role requires collaboration across multiple stakeholders. High emotional intelligence essential.
• Demonstrated success in selling to MSPs and developing partner ecosystems using an extensive network of MSP and channel partners relationships.
• Working and collaborating with Nexthink direct sales organization to optimize pipeline development and opportunity management processes.
• Proof of quota attainment and meeting performance objectives.
• Excellent communication skills, including the ability to exercise assertiveness to influence others to create desired sales results.
• Strong initiative, organization, and prioritization skills with the proven ability to work in a self-directed environment.
• Flexible, innovative, and able to respond appropriately in a time-critical environment.
• Excellent presentation skills.
• Ability to travel up to 40% of the time.

Additional Information
We are 900+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience

• Drive DEX related value realisation to MSPs and the end customers value
• Develop and maintain joint business plans with respective MSP partner(s), Nexthink MSP Partnership team(s) and ensure UK MSP contracts, commercials, and systems are aligned to support the global business.
• Grow existing UK contract revenue via MSPs via strategic placement of Nexthink in their overall portfolio
• Build and grow license revenue resulting from projects won and managed by these partners, in which Nexthink has been included in their solution stack.
• Drive partner enablement, relationships, and sales capabilities to hit a planned revenue quota (both new deals as well ensuring successful renewal business).
• Lead, drive, and assist a team of business development, presales, marketing, partner success, and cross-functional team to achieve the objectives