Client Director

at  Open Text Corporation

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

• Lead strategic engagements with key clients to understand their technology landscape, growth plans, and competitive positioning.
• Serve as the primary liaison for OpenText Professional Services (OTPS), expanding our footprint within assigned accounts through proactive relationship management.
• Develop and execute comprehensive account plans that address client priorities and pain points, orchestrating cross-functional teams for successful project delivery.
• Achieve Services booking targets by driving opportunities from inception to closure, adhering to sales strategy and governance processes.
• Collaborate closely with internal teams including Sales, Pre-Sales, and Consulting Delivery to ensure seamless handover and execution of client commitments.
• Shape and negotiate deals that align with client needs and compliance standards, leveraging the complete Services portfolio.
• Maintain accurate pipeline and customer data in internal systems to support forecasting and decision-making processes.