Client Engagement and Allied Health Receptionist

at  My Health Team

Are you a client liaison / engagement guru and looking to showcase your talents?
Do you think you would make an excellent concierge - looking after clients, support people, Practitioners and attend business events on behalf of My Health Team?
Have a personal flair and consider yourself a people-person who can navigate multiple business funnels, ndis and social media platforms?
If you said yes to the above, we would love to hear from you NOW!
We are an allied health practice based at Redcliffe, and we are on the lookout for an energetic and dynamic Client Liaison person to complete our team.
We’re on a mission to consolidate and change the face of health care and wellness in North Brisbane and beyond, through collaboration and partnership.

What we need from you:

• Professionalism - you understand confidentiality, importance of maintaining a professional approach to every aspect of work life.
• Ideally you have had experience in this field; you have actively worked alongside or in the NDIS arena, Client attraction and retention philosophies and confident in attending / hosting stakeholder meetings
• Flexibility – You are able to multi-focus on multiple incoming client channels, attend Expos or events on behalf of the company, and meet with key stakeholders
• Marketing – You have a good social media presence and know HOW to navigate the marketing platforms
• Communication – You have good written and verbal communicator
• Customer Excellence – You see everything we do from the ‘customer first’ perspective
• A 100% mentality – You give everything you’ve got to everything you do
• Wanting stability - We are not in this for the short-term – long-term commitment is a must

What We Are Looking For:
We need a motivated and dynamic individual who can handle client onboarding/ enquiries / leads / with an excellent conversion rate; together with nurturing key stakeholders, making and managing stakeholder meetings, manage incoming client channels with the aim to increasing our client base. You can grow to work independently, ensuring seamless day-to-day operations and able to show your client engagement flair. It is important to understand the client pathways so training on Reception is vital along with working in and support this team will be ongoing.

What you can expect from us:

• Autonomy and Support - We need your voice and process to complement our passion. You can shape the role whilst working with the administration and practitioner teams to ensure client satisfaction
• Direct line with the Senior Management team to ensure congruity and success
• Flexibility and Freedom - We value work-life balance and offer flexible working options. You can set your days and times
• Competitive Salary - We believe in recognising your worth and offer a generous salary.

Ready for the next step?
If this sounds like you then we’d love to hear from you.
Job Types: Part-time, Casual
Pay: $26.00 – $30.00 per hour
Expected hours: 10 – 20 per week

Schedule:

• Day shift

Experience:

• Customer relationship management: 1 year (Required)
• Customer service: 5 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In perso

Please refer the Job description for details