Client Engagement Executive

at  Bloom Procurement Services

OUR CULTURE:

We are passionate about fostering a commitment culture where everyone feels valued and included. Our trademark behaviours bind us together, guiding how we treat one another and the behaviours we reward. We strive for our people to feel a part of our team, knowing that their role is equally important and contributes to the whole Bloom mission. We value individuality and diversity, which allows us to work together to create innovative approaches for our customers.
We’re currently looking for a Client Engagement Executive to join our Growth Team.

REQUIREMENTS:

We are looking for interested candidates to have the following skills and behaviours:

• Excellent verbal and written communication skills.
• Demonstrable ability to maintain client engagement and growth across a client base of lower Tier accounts.
• Experience using CRM platforms (HubSpot/Salesforce or similar) for tracking opportunities, reporting project pipeline, and forecasting future revenues.
• Proven ability to track key metrics and interpret data to support the Client Engagement team.
• Personal drive and self-motivation with a focused, engaging, and positive attitude.

OUR PURPOSE:

Enabling brilliant outcomes today that build a better tomorrow.

THE ROLE:

We are looking for a Client Engagement Executive to support our client engagement team in the growth and management of existing accounts, primarily within the local government sector. This role involves managing lower level spend clients and providing administrative support to ensure efficient operations within the team.

Key responsibilities of the Client Engagement Executive include but are not limited to the following:

• Support client development and partnership of lower-level spend Tier 2 and Tier 3 accounts via an effective contact plan.
• Provide administrative support to the client engagement team for all Tier 1, Tier 2, and Tier 3 accounts.
• Track project opportunities based on engagement market insights and/or inbound contacts.
• Support the delivery of accurate and up-to-date Account Plans for Tier 1 clients.
• Assist the Head of Client Engagement with monthly updates and marketing initiatives.