Client Experience Associate (Virtual Receptionist) - Birmingham

at  AnywhereWorks

Our mission is to help the world work Anywhere, and we’re excited to share a new opportunity to join our Client Experience team.
In this fast-paced role, you’ll be at the forefront of supporting small-medium sized businesses, across a range of industries.
As a purpose-driven organisation, we are passionate about the power of people and the importance of creating connections. That’s why we pledge to always use real people (not bots) in customer-facing interactions.
We’re so passionate in fact, that we created our very own campaign - take a look here!

The purpose of the role is to deliver customer happiness at every interaction.
As a CX Associate, you will work from your dedicated home working space. You will support our clients by answering calls, responding to live chats, booking appointments, and taking messages.
As well as providing stellar service to our UK-based clients, you’ll also have the opportunity to support our clients across the US and Canada.