Client Experience Officer (m/f/x)

at  BNP Paribas

Lisboa, Área Metropolitana de Lisboa, Portugal -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Oct, 2024Not Specified09 Jul, 2024N/AGood communication skillsNoNo
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Description:

ABOUT THE JOB

The Client Experience Officer is part of the Client Experience (CX) team and of the broader international Digital Office team in Global Banking (GB), geographically spread between Lisbon, Paris, Brussels and London
The role of the Client Experience (CX) team is to deliver a smooth, seamless and harmonized client experience across all touchpoints and at all stages of the user journey, by delivering a top notch UX design and aligning it with Client’s needs through listening and analysing Client’s feedback with the aim to increase satisfaction, loyalty and advocacy

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Banking/Mortgage

Banking / Insurance

Mortgage Services

Graduate

Proficient

1

Lisboa, Portugal