Client Experience Officer (m/f/x)
at BNP Paribas
Lisboa, Área Metropolitana de Lisboa, Portugal -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 09 Oct, 2024 | Not Specified | 09 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
ABOUT THE JOB
The Client Experience Officer is part of the Client Experience (CX) team and of the broader international Digital Office team in Global Banking (GB), geographically spread between Lisbon, Paris, Brussels and London
The role of the Client Experience (CX) team is to deliver a smooth, seamless and harmonized client experience across all touchpoints and at all stages of the user journey, by delivering a top notch UX design and aligning it with Client’s needs through listening and analysing Client’s feedback with the aim to increase satisfaction, loyalty and advocacy
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Banking/Mortgage
Banking / Insurance
Mortgage Services
Graduate
Proficient
1
Lisboa, Portugal