Client Finance Administrator

at  Davies Veterinary Specialists Hitchin

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

ABOUT US

Davies is one of Europe’s largest and most diverse small animal veterinary referral centres, with a team of over 200 people.
We are situated in the beautiful Hertfordshire/Bedfordshire countryside, within 50 minutes of London by train.
Founded over 20 years ago, Davies is recognised as a leader in the veterinary referral sector, offering a diverse range of multi-disciplinary services.
We are also known for our pioneering sustainability initiatives within the industry, having gained the Investors in the Environment Green Award and won several other awards.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.u

Davies Veterinary Specialists is currently recruiting for a full time Client Finance Administrator that reports to the Finance Manager to assist in the day to day running of our busy referral centre.
You must be able to work as a team as well as independently supporting our clients, patients, and clinical teams in our busy practice. This is a rewarding and challenging role that will require teamwork and dedication.

Key roles include:

• Reconciliation of Daily Takings.
• Billing and Finance support, covering sales, charges and payments.
• Assessing and submitting Insurance Claims in a timely manner along with
• Reviewing accounts and clinical history to assist our clients who require a direct claim.
• Assisting clients with general finance and insurance queries including guiding policyholders on how to proceed with the insurance claim and keeping them always informed, both verbally and in writing.
• Ensuring prompt and accurate payment of insurance shortfalls along with excess and co-payment liabilities.
• Credit control for outstanding payments, Insurance shortfalls and Payments direct from Insurers.
• Telephone and face to face discussions with our clients.

This is a full-time role working 40 hours per week. Saturday working on rota basis (Approximately 1 in 6-8 weeks).
This position is with a start date of December 2024/January 2025