Client Marketing Executive

at  nurturgroup

nurtur. tech is a diverse group of SaaS software brands focused on generating revenue, demonstrating ROI, utilising data to programmatically determine decisions, an industry leader in Insights and a champion of best practice and innovationwithin the sector. This enables our customers to automate manual processes and focus on their customers, which in turn increases their revenue and profitability.

Ultimately, your role will be to contribute and take responsibility of the planning, creation, delivery, and execution of interesting and engaging email marketing content by:

• Working with our UK based copywriting team to produce relevant, targeted, and results-driven copy.
• Communicating with our production teams to ensure that the marketing campaigns are creative, engaging and on-brand.
• Ensuring each marketing campaign is proofed thoroughly to ensure its accurate, grammatically correct, spellchecked, and is of high standard while also meeting our customers requirements.
• Delivering the marketing campaigns to each customer and responding to any feedback/amends promptly and efficiently.
• Distributing these marketing campaigns on behalf of our customers and reviewing the success of these.
• Respond to ad-hoc requests from customers and use your creative mindset to build high-quality bespoke marketing campaigns.
• Undertake administrative tasks to ensure the team runs smoothly, for example updating spreadsheets and keeping emails and files organised. Additional Responsibilities:
• Have a general understanding of our overall customer base.
• Use our CRM system to log interactions with customers and be able to find information about the customer.
• Proactively managing the relationship with each of our customers, ensuring that they remain happy with the service, whilst also flagging up any potential issues/risks with your team leader.
• Be keen to further your understanding of the industries that we work in and what campaigns have been known to produce engagement; leading the customer based on BriefYourMarket being their industry experts.
• Support other areas within the business to provide the best possible customer experience.
• To undertake ad hoc tasks when required by the company.