Client Operations Manager - Leeds / Location Flexible
at GeraldEve
Leeds, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 22 Nov, 2024 | Not Specified | 28 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Manage the Client Operations Team, ensuring work is distributed equally and is completed to a high standard.
- Ensure fee earners understand expectations, requirements and process for onboarding and invoicing.
- Ensure firmwide policies and procedures are in place for accurate and efficient onboarding and invoicing.
- Ensure the firm remains compliant for internal and external audits.
- Overall responsibility for ensuring our clients receive a positive experience during the onboarding and invoicing phase.
- Providing technical advice around VAT and tax requirements for invoices.
- Providing training and support to the Client Operations Team.
- Regular and ad-hoc financial reporting (internal and client facing).
- Liaising directly with clients and assisting with client management.
- Responsible for all people management tasks within the Central Operations Team; appraisals, holiday approvals etc.
- Using departmental WIP to plan and distribute work.
- Reviewing and signing off the junior team members invoicing, if applicable.
- Auditing all open jobs within our client management system.
- Liaising with our compliance team and wider departments around NDA’s and contracts during onboarding and supporting the Client Operations Team with their onboarding process.
- Managing the credit and re-issue process including final sign off on all credit notes.
- Implement an induction process for new fee earners across the firm to ensure new starters understand what is required of them
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Financial Services
Accounts / Finance / Tax / CS / Audit
Finance
Graduate
Proficient
1
Leeds, United Kingdom
