Client Partner, Psychological Health & Safety

at  Fraser Health

Salary range: The salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?:
Fraser Health is seeking a dedicated and experienced Client Partner, Psychological Health & Safety to join our team. This full-time position offers an exciting opportunity to act as an internal consulting resource for health and safety processes, strategies, decision-making, and projects aimed at fostering a culture of psychological health and safety (PHS) in the workplace.

EDUCATION AND EXPERIENCE:

• Master’s Degree in Psychology, Organization Development, Leadership, Adult Education, Behavioral Science, or other equivalent education and training.
• A minimum of five years’ recent related experience in psychological health and safety, organization development, and/or leadership development in an intermediate to large size organization.
• Preference will be given to candidates with work experience in healthcare settings.
  If you are a proactive and knowledgeable professional with a passion for fostering psychological health and safety and enhancing organizational effectiveness, we encourage you to apply.
  Detailed Overview:

EDUCATION AND EXPERIENCE

Master’s Degree in Psychology, Organization Development, Leadership, Adult Education, Behavioral Science, or other equivalent education and training.
Five years’ recent related experience in psychological health and safety, organization development and/or leadership development in an intermediate to large size organization. Preference will be given to candidates with work experience in healthcare settings.

KEY RESPONSIBILITIES:

• Serve as an internal consulting resource for health and safety processes, strategies, decision-making, and projects.
• Support the development and implementation of strategic and operational initiatives to enhance health, resilience, and well-being at individual, team, leader, and organizational levels.
• Provide consulting services to support senior leadership goals and objectives through interventions such as change initiatives, strategy planning facilitation, process redesign, team building, education and training, consulting and coaching, and culture and respectful workplace development.
• Assist the organization and specific functional areas in recognizing current patterns across the system and partner to develop and implement strategies to improve organizational effectiveness.
• Ensure all work aligns with Fraser Health’s commitments to Indigenous cultural safety, anti-racism, and equity, diversity, and inclusion.

SUPPORTING THE VISION, VALUES, PURPOSE AND COMMITMENTS OF FRASER HEALTH INCLUDING SERVICE DELIVERY THAT IS CENTERED AROUND PATIENTS/CLIENTS/RESIDENTS AND FAMILIES:

Acts as an internal consulting resource for health & safety processes, strategies, decision-making and projects that are directed at fostering a culture of psychological health and safety (PHS) in the workplace. Responsible for supporting the development and implementation of strategic and operational initiatives designed to strengthen health, resilience, and well-being at individual, team, leader and organizational levels. Provides consulting services to support the goals and objectives of senior leadership with interventions such as change initiatives, strategy planning facilitation, process re-design, team building, education and training, consulting and coaching, culture and respectful workplace development issues. Provides support to the organization and specific functional areas in recognizing current patterns across the system and partnering to develop and implement strategies to improve organizational effectiveness. This work is framed within Fraser Health commitments to Indigenous cultural safety, anti-racism, and equity, diversity, and inclusion.
Responsibilities:
1. Design, develop, implement, and evaluate new and existing PHS management systems to assess and address key psychosocial factors impacting workforce mental health.
2. Provides leadership in the development and implementation of strategic and operational initiatives designed to support staff and medical staff in nurturing their self-care, well-being, and total health.
3. Designs, develops, and recommends new and innovative models for PHS service delivery to meet the needs of staff and medical staff.
4. Analyzes existing systems and processes and makes recommendations to optimize assessing and addressing key psychosocial factors impacting workforce PHS.
5. Partners with senior leaders and teams in designing and implementing change processes that engage stakeholders appropriately from initiation to integration of the change.
6. Provides client services and programs in a way that increases leaders’ capacity for coaching, process design, facilitation, and team development within their own teams by training and supporting leaders in how to host psychologically informed conversations.
7. Delivers best in practice resilience training for staff, medical staff, teams, and leaders by leading the development, implementation and maintenance of competency-based learning programs and continuing education of staff, integrating these with practice standards.
8. Facilitates team development, and changes in group norms, values, and culture; identifies and uses instruments and surveys to analyze individual and group behavior; partners with clients in identifying possibilities for improvement; provides coaching supports to leaders towards increasing success in change integrations.
9. Collaborates as directed with key provincial and regional committees.
10. Meets with stakeholders to facilitate consensus, consultation, and the sharing of information; liaises with consultants, vendors, other health care entities and external agencies.
11. Keeps current on the interpretation and application of National Standard of Canada for Psychological Health and Safety in the Workplace (the Standard), relevant articles standards, practices, and protocols.
12. Collaborates with colleagues at other health authorities to support implementation of provincial PHS programs.
13. Represents the PHS department on selected internal and external technical committees as required and provides status reports to leadership.
14. Coordinates and leads project teams for the development of new training, processes, and tools to enhance PHS services delivery. Ensures project deliverables are completed on time and on budget, as identified in the project plan.
15. Provides leadership to external vendors or project team members as required.
16. Remains current in the practice of organization development and leadership development by ongoing professional development; researches and implements cutting edge best practice in alignment with probable future needs in the organization.
17. Evaluates PHS services ensuring interventions meet client satisfaction.
18. Other relevant duties and responsibilities as required.
Qualifications: