Client Reporting Senior Specialist

at  Janus Henderson

Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
As a Client Reporting Senior Specialist, you will be a pivotal part of the Client Reporting team, ensuring the delivery and evolution of reporting for Institutional and Retail Clients, Consultants, and Research Houses. This role demands a blend of accuracy in data validation, excellence in customer service, and innovation in reporting processes.
The Client Reporting Senior Specialist role sits within the Client Reporting team in Australia and is responsible for the delivery of reporting to Institutional Clients, Retail Clients, Consultants and Research Houses discussed in detail below:

Key Responsibilities

• Validate and manage the timeliness and accuracy of data delivery across internal reporting platforms.
• Generate, compile, and oversee the production of investment reporting for both institutional and retail clients using in-house and external systems.
• Work closely with global IT, Operational Change groups, and the Client Relationship Team to enhance reporting systems and address client inquiries effectively.
• Evaluate client reporting requirements and solicit business partner insights to improve the client reporting experience.
• Identify efficiencies and convert recurring manual reporting tasks to automated processes.
• Assist with departmental projects, system improvements, and regulatory reporting.
• Engage in global initiatives, interacting with teams across different time zones, outside of core business hours such as the UK, USA and Asia.

What to expect when you join our

• Hybrid working and reasonable accommodations
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• All-inclusive approach to Diversity, Equity and Inclusion
• Maternal/paternal leave benefits
• Complimentary subscription to Headspace – the mindfulness app
• Corporate membership to ClassPass and other health and well-being benefits
• All employee events including networking opportunities and social activities

Must have Skills

• Bachelor’s degree in Accounting, Finance, or related field preferred.
• Minimum 3 years of experience in client reporting or a similar role within financial services.
• Strong technical skills, including VBA, Power BI, SQL, and advanced Excel capabilities.
• Detailed understanding of financial instruments and the major investment markets, with a focus on both the Australian and global financial services marketplace.
• Excellent analytical, problem-solving, and critical thinking skills.
• Highly articulate with a strong ability to build relationships across investment and distribution teams.
• Strong desire to “roll sleeves up” and work as part of a small team for the ‘greater good’ of the company; showing flexibility and a shared desire to achieve results

Competencies Required

• A motivated self-starter with an eye towards efficiency, automation, and client experience excellence.
• Strong interpersonal, client experience, and customer service skills.
• Ability to work independently, prioritize effectively, and manage multiple projects.
• Curiosity and a desire to learn and apply new concepts and systems to daily work.
• Knowledge of database structure and data mapping

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks

• Validate and manage the timeliness and accuracy of data delivery across internal reporting platforms.
• Generate, compile, and oversee the production of investment reporting for both institutional and retail clients using in-house and external systems.
• Work closely with global IT, Operational Change groups, and the Client Relationship Team to enhance reporting systems and address client inquiries effectively.
• Evaluate client reporting requirements and solicit business partner insights to improve the client reporting experience.
• Identify efficiencies and convert recurring manual reporting tasks to automated processes.
• Assist with departmental projects, system improvements, and regulatory reporting.
• Engage in global initiatives, interacting with teams across different time zones, outside of core business hours such as the UK, USA and Asia