Client Resources Coordinator III-Time Limited Subsidies

at  Catholic Charities of LA

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.
The Time-Limited Subsidies for Transition Age Youth {ages 18-24) Client Resources Coordinator is responsible for receiving referrals of unsheltered homeless TAY individuals through direct street outreach activities, housing navigators and through community referrals from mental health programs, hospitals, and social service agencies. Other responsibilities include identification of available housing/apartments in Service Planning Area (SPA) 8 and developing partnerships with landlords, property owners and management companies to increase accessibility to permanent housing. The goal will be to enroll TAY individuals into the Time-Limited Subsidies program, facilitate placement into emergency housing, if needed, connection to social services, employment and permanent housing. The Client Resources Coordinator may also assist client in obtaining housing readiness documentation and accompany person through housing application process and will work as part of a larger team within the Coordinated Entry System (CES) of Service Planning Area (SPA) 8. Team outreach events and services with other CES partners from various agencies in SPA 8 will also be conducted.

REQUIREMENTS:

• Receive referrals for unsheltered Transition Age Youth (TAY) individuals to be enrolled in Time-Limited Subsidies program.
• Initiate contact and establish a working interaction with unsheltered homeless TAY individuals for the purpose of providing assistance with attaining housing and access to needed services.
• Enroll individuals in program.
• When shelter or social service linkage is not obtained, continue to engage with unsheltered homeless person and provide support.
• Assist in obtaining housing readiness documentation such as ID, social security card and income verification.
• Assist in locating housing suitable for placement.
• Assist in completion of housing applications and accompany individual to housing appointments when needed.
• Maintain complete client records, daily activity logs, mileage logs, and other reports as directed.
• Enter all client data in Homeless Management Information System (HMIS).
• Establish and maintain positive, productive working relationships with mental health programs, shelter programs, police (and other local officials), and providers of services and resources to homeless persons.
• Attend staff meetings, case conferences, training workshops and community meetings as needed.

QUALIFICATIONS:

• Bachelors’ Degree or minimum two years’ experience in social services.
• Ability to engage in street based outreach.
• Knowledge of HMIS system.
• Knowledge of HMIS system.
• Strong people skills and ability to work effectively with people of varying racial, ethnic, cultural, educational, and socio-economic backgrounds.
• Familiar with Harm Reduction, Housing First and Trauma Informed Care models of service delivery.
• Ability to listen with sensitivity to young people’s feelings, needs, and point of view; demonstrate tact and courtesy in expressing opinions or ideas, projecting a positive image of St. Margaret’s Center, and recognizing opportunities to enhance community relations.
• Basic understanding of severe mental health, physical health, and substance abuse issues and symptoms.
• A valid California driver’s license and insurance is required for the position.

Please refer the Job description for details