Client Sales Representative

at  B Rocke Landscaping

Job Posting: Client Consultation Sales Assistant
Are you passionate about connecting with people, understanding their vision, and helping turn dreams into reality? Join our team as a Landscaping Consultation Sales Assistant, where you’ll play a pivotal role in creating exceptional client experiences and assisting with design and landscaping consultations.

You will represent the following companies:

• * * Key Responsibilities
• Client & Tenant Consultation: Use Dale Carnegie techniques to build rapport, actively listen, and uncover client needs, interests, and project goals.
• Detailed Note-Taking: Record a comprehensive wish list, sketch property boundaries, and document all permanent landscape features, including trees, buildings, driveways, and sidewalks.
• Site Photos: Capture high-quality images from all corners of the property, focusing on areas of development and surroundings. Include windows with views into the property and any inspiration photos shared by clients.
• Preparation of Class 3 Estimates: During consultations, provide clients with rough project estimates, ensuring transparency in project management, data collection, and design service hours.
• Follow-Up: Email a detailed Design and Implementation Plan (DIP) within 24 hours of the consultation. Conduct follow-ups every Monday and Friday with clients from consultations in the past five business days.
• Coordination: Once a client confirms interest, book a site measure with the Project Coordinator. Collaborate with Architectural Technicians and designers to ensure a seamless transition into the design phase.

What We’re Looking For

• Customer-Focused: A natural ability to connect with clients, offering a high level of customer service while making them feel valued.
• Detail-Oriented: Ability to document client wishes, site details, and all relevant features with precision.
• Photography Skills: Competence in capturing clear and organized site photos for use in planning and construction.
• Organized & Reliable: Capable of managing multiple consultations, maintaining follow-ups, and ensuring timely completion of tasks.
• Communication Skills: Professional, clear, and responsive, with a commitment to addressing inquiries promptly during and after business hours.

Our Communication Policy
We prioritize timely communication with partners, team members, and clients. When contacted outside normal business hours (9 AM–5 PM, Monday–Friday), you are expected to respond within two hours (7 AM–9 AM or 5 PM–9 PM). This ensures concerns are acknowledged and addressed promptly. Failure to meet this standard three times will result in disciplinary action.

Why Join Us?

• Be part of a team passionate about creating beautiful landscapes and fulfilling client visions.
• Enjoy a dynamic role combining consultation, creativity, and client relationship management.
• Collaborate with a skilled team in design, architecture, and construction.
• Base salary with commission bonuses available for ambitious candidates.

If you’re detail-oriented, customer-focused, and excited about turning client ideas into reality, we’d love to hear from you! Apply today and join our growing team.
Job Types: Full-time, Part-time
Pay: $20.00-$24.00 per hour
Expected hours: 20 – 40 per week

Additional pay:

• Commission pay

Benefits:

• Dental care
• Paid time off
• Vision care

Flexible language requirement:

• English not required
• French not required

Schedule:

• 4 hour shift
• Monday to Friday

Education:

• Bachelor’s Degree (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: Hybrid remote in Headingley, MB
Expected start date: 2025-02-0

Please refer the Job description for details