Client Service Administrator- Ladner

at  hearinglifeCanada

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centred care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

You are responsible for the general maintenance of our clinics so that they are a first-class hearing healthcare centre:

• Daily cleaning and tidying as needed.
• Tidying and organizing Assistive Listening Device (ALD) displays and client waiting area.
• Maintaining and ordering office and clinic supplies

You will be responsible for processing all sales and tracking all outstanding balances and receivables and third party insurance payments which includes each of the following:

• Assisting with client estimates
• Counting and reporting opening and closing cash float
• Processing all payments; cash, cheque, post-dated cheques, credit card and debit card
• Completing daily bank deposit slip completing physical deposit
• Completing daily sales reconciliation on time and accurately
• Completing monthly inventory and accounting controls
• Understanding Debits and Credits
• Having working to expert knowledge of all third-party insurance programs
• Completing and submitting all third-party insurance forms
• Following up on all outstanding third-party claim