Client Service Associate

at  EquiLife Inc

EquiLife is a global provider of Functional Medicine solutions founded by Dr. Stephen Cabral, a Board Certified Doctor of Naturopathy. With a passion for health our mission is to help people get well and stay well for life by looking at health at the root cause level. We are dedicated to empowering individuals to live their healthiest lives through innovative supplements, protocols, at-home lab testing, education, and health coaching support. Equi.Life also provides support to independent practitioners to grow and scale their businesses by using our unique products and at-home labs. We are committed to providing holistic solutions that promote well-being, vitality and education.
Role Description
This is a full-time remote role for a Client Services Associate at EquiLife. As a Client Services Associate, you will be responsible for providing top-quality customer support and assisting clients navigate our systems and resources. This includes communicating with clients, addressing their inquiries, managing their accounts, and ensuring an excellent experience with every interaction.

GENERAL DEPARTMENT DUTIES:

Work cross-departmentally on issues affecting clients.
Assist department manager as needed with tasks or support to our Health Coaching Team.
Attend administrative team meetings, and standup meetings.