WHO IS AUDIKA?

LI-TS1 #audika_Australia #LI-ON

Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.
In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.

WE ARE LOOKING FOR SALES AND CUSTOMER SERVICE SUPERSTAR TO BE A CLINIC CO-ORDINATOR! IF YOU ARE INTERESTED IN HELPING OUR CLIENTS IMPROVE THEIR HEARING AND QUALITY OF LIFE, KEEP ON READING! THIS IS THE ROLE FOR YOU.

This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and sales skills will help more people get access to better hearing.
You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.
You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions.

YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE:

• Previous sales and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
• Experience working with an older demographic, preferred
• Strong interpersonal communication skills and empathy for clients to support their hearing journey
• Higher School Certificate (HSC) or TAFE Qualification
• Computer literacy skills