Client Service Specialist at Bank Mendes Gans (BMG)

at  ING

BMG

Bank Mendes Gans (BMG) is known world-wide as a niche bank for liquidity and information management services, providing integrated customized solutions for corporate companies around the globe. BMG has developed and perfected a full and integrated range of liquidity and information management services required by its corporate clients whom it serves with a high level of professionalism and personal service. BMG is part of the ING Wholesale Banking Clients Coverage.

ABOUT US

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!

As a Mid Office Banking Specialist (Client Service Specialist) at BMG you are part of one of our Client Services teams (so-called Mid Office) and the first contact of international clients on all operational matters.

• You provide excellent client support on sensitive international payments with complex routing and on interest calculations. You are responsible for accurately processing incoming (FX) payments and in accordance with cash pool balances and customer limits time sensitive assessment of payment execution together with the Account Manager and the Risk department.
• In close cooperation with the Back Office and Treasury department you offer full support on the customers’ Netting cycles including preliminary and final runs, limit excess procedures and FX payments and receivables. All operational netting related questions are addressed by you through constant prioritization and flawless teamwork.
• Increasingly the static data maintenance of our Netting and Cash Pool products is brought to the self-service portals in our banking platform: Megabank. The Mid Office team supports customers in using both as well as with the maintenance of all customer and account data. Contract verification, account activation and keeping customer files according to high quality standards requires accuracy and eye for details.

Summarizing the above: as an Mid Office Banking Specialist you will have a dynamic job in the front line of our organization.
You will work in close relation with our high demanding clients, your team members and colleagues from various BMG departments. Through working in the cash pool, netting and administration teams in one of the Mid Offices you will become an expert in international (FX) payments and cash & liquidity management while you master top notch service skills in a highly professional organization.