Client Services Assistant

at  Stephens Scown

WORK FOR A PLACE THAT WORKS FOR YOU…

At Stephens Scown, every day is what we make it. So we make it matter. Doing notable work for notable clients. Building our skills with talented people. Making our mark on our communities. Being a force for good.
We don’t just say it, we live it. Our commitment to our people, clients and communities runs through our DNA. We are employee-owned, we are a Certified B CorporationTM, and we ranked in the 100 Best Companies to Work For in the UK list for seven consecutive years.

• As a Client Services Assistant, you’ll efficiently handle income and outgoing calls ensuring clients contacting the firm receive a ‘best in class’ service, whether they are already a client and are looking to speak to their lawyer or if they are a prospective new client looking to use Stephens Scown..
• You will operate as an effective firm front of house by taking and handling new enquiries by all channels including telephone, website and email.
• You will also liaise with legal advisors and support legal teams as required with a view to offering class leading client experience for both internal and external clients.