Client Services Associate

at  BAYADA Home Health Care at Bayhealth

BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Dover, DE Home Health Office.
BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Services Associate will:

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Client Services Associates will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Associate:

• College degree is preferred or 2+ years of comparable experience required
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

BAYADA Offers:

• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Benefits, click here

Please refer the Job description for details