Client Services Executive

at  Northgate Vehicle Hire

THIS IS A RARE OPPORTUNITY TO JOIN ONE OF THE UK’S FOREMOST VEHICLE RENTAL SPECIALISTS AND DELIVER AN IMPORTANT ELEMENT OF OUR SALES APPROACH, SUPPORTING OUR AIM TO MAXIMISE THE GROWTH AND PROFITABILITY OF THE BUSINESS.

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Based in our commercial hub in Reading, as Client Services Executive, you will provide invaluable assistance to both our customers and our sales colleagues, allowing them to focus their attention where it is best used – building relationships and winning new business. This is very much a customer-facing role, and you will work closely with our customers, sales and client facing teams and build up positive relationships with both prospective and existing clients by preparing business reviews, proposals, and presentations for customer visits.
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Within the team, you will be responsible for managing and overseeing the CRM and commercial intelligence such as bid libraries, which are critical to our success as well as providing MI and reporting to guide business decisions. Externally, your knowledge of how we deliver the Northgate experience to customers makes you the natural contact for vehicle enquiries, customer questions and, occasionally, complaints too.
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Ours is a busy and rewarding environment in which, when it comes to our sales teams, you will be one of our in-house experts - a trusted, go-to contact for peers and customers alike.
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ABOUT US

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With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
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We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
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Please refer the Job description for details