Client Services Executive
at Radius Payment Solutions
Belfast BT1, Northern Ireland, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Nov, 2024 | GBP 25000 Annual | 03 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
JOB PURPOSE
The role of Client Services Executive is really important to us. You will be responsible for operate within our Mobile Client Services Team as part of our Telecoms Division, responsible for providing internal and external customer support and delivering quality customer service to help retain and grow the Radius Connect customer base.
We would love to welcome you to our Belfast office, working hours of Monday - Friday 9am – 5:30pm.
YOUR RESPONSIBILITIES DAY TO DAY WILL BE…
- Providing quality customer service, including interacting with customers, and answering customer enquiries.
- Ensure phone answering takes priority and is answered in line with company guidelines.
- Build and sustain strong relations with new and existing customers.
- Provide 1st line customer support for faults, service issues and repairs.
- Delivery of KPI’s relating to customer satisfaction.
- Work closely with other teams’ in the business, such as Sales, Field Service and Accounts.
- Keep up to date on Company product portfolio and tariffs.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Belfast BT1, United Kingdom
