Client Services Officer, Funds in Court, Supreme Court of Victoria

at  Court Services Victoria

About Us
The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts.
The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to achieve its goal of being an outstanding superior court. We continually strive to create a high-performance workplace that is characterized by creativity, innovation, flexibility, and quality delivery.
About the Role
The Client Services Officer (CSO) is a member of the Client Services Team and is a client’s day-to-day contact at Funds in Court. The CSO deals with persons under ‘legal disability’ including their carers and is primarily responsible for submitting requests to access their funds, either to purchase an item, for daily expenses or for larger transactions such as house and vehicle purchases to judicial officers for consideration.
The position must balance and negotiate such requests and expectations with requirements set by the Judiciary. The Client Services Officer provides quality customer service and support to clients and operates within a high volume and challenging work environment.

About You

• Highly developed work organisation skills with the capacity to set meaningful priorities within a changing environment, paying particular attention to detail in all undertakings with the ability to balance competing priorities.
• Well-developed financial literacy skills.
• Experience in the trustee or related industry would be highly regarded.

How to apply

Click the ‘Apply Now’ button, ensuring you include the following in your application:

• resume
• a short cover letter

Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don’t hesitate to get in touch with the Position Contact listed in the Position Description

Please refer the Job description for details