Client Services Officer

at  Supreme Court

Melbourne, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Oct, 2024USD 92332 Annual10 Jul, 2024N/AGood communication skillsNoNo
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Description:

JOB DESCRIPTION

Location: Melbourne | CBD
Job type: Full time / until 10 June 2025
Organisation: Supreme Court
Salary: $92,332 - $104,762
Occupation: Community Services

Reference: VG/C00077A

  • Manage a portfolio of clients with awards ranging up to several million dollars providing efficient, timely and effective funds administration services for persons under disability to achieve Client Services standards.
  • Submit well researched, comprehensive memoranda along with sound recommendations for consideration by the Senior Master, or other Associate Judges, and the Judicial Registrar.
  • Identify and escalate more serious client issues to the Senior Client Services Officer or Team Leader, as appropriate, and provide operational support to the Team to enhance service delivery.

ABOUT US

The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts.
The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to achieve its goal of being an outstanding superior court. We continually strive to create a high-performance workplace that is characterized by creativity, innovation, flexibility, and quality delivery.

How To Apply:

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Responsibilities:

The Client Services Officer (CSO) is a member of the Client Services Team and is accountable for services arising from day-to-day dealings with persons under ‘legal disability’ including their careers, and in particular their requests to access their funds in Court.
The position must balance and negotiate such requests and expectations with requirements set by the Judiciary.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Other Industry

HR / Administration / IR

Other

Graduate

Proficient

1

Melbourne VIC, Australia