Client Services Support –Employee Benefits
We are Grant Thornton. We go beyond business as usual, so you can too.
Grant Thornton Ireland (GT) has nearly 3,000 people in 9 offices across Ireland, The Isle of Man, Gibraltar, and Bermuda, with a presence in over 145 countries around the world, and a global network of over 68,000 people
At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter.
At GT Ireland we don’t just predict your future, we build it.
A Career at GT
Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.
What does this mean for you?
A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.
Grow with us
At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.
This is an exciting opportunity to join our Financial Planning Team, particularly focusing on the area of employee benefits. Your role will be to support the Employee benefits function in the team assisting in the day-to-day administration of our corporate clients.
The role provides an excellent opportunity for the successful candidate to gain valuable experience and exposure to a varied client base.

Main duties & responsibilities

• Assistant to our client advisors in relation to the administration of a portfolio of corporate pension schemes, group risk schemes and individual day-to-day clients
• Responsible for day-to-day administration i.e. processing contributions, checking documentation, drafting communication, preparing client valuations, processing of all new business proposals and applications.
• Assisting with annual renewals and new joiner requests from the employer ensuring all records are kept up to date and premiums paid in a timely manner.
• Assist the team in ensuring that all regulatory requirements are satisfied and the firm/clients/schemes remain fully compliant on an ongoing basis
• Responsible for ensuring compliance requirements are satisfied in processing any new business
• Liaise with all third-party service providers including Investment Managers, product providers, and trustees, to ensure client requests and actions are processed and completed in a satisfactory manner
• Adhere to Grant Thornton company policies, procedures and controls to ensure deliverance of excellent service

Requirements/ essential skills / attributes

• Experience in similar role
• QFA qualified or working towards qualification
• Ability to manage own workload, prioritizing as appropriate, working to tight deadlines –
• strong organizational skills essential
• Ability to contribute to and participate in a team environment but also capable of working on your own initiative
• Excellent interpersonal skills with the ability to communicate across departments, levels, firms and providers
• Excellent oral and written communication skills
• Excellent attention to detail with a flexible attitude towards work
• A strong work ethic and a good sense of urgency and priority setting
• Willing and openness to tackle challenges and assume responsibility client / projects as you progress within the role
• Professional telephone manner
• Proficient general IT skills and knowledge of MS Office programs

Life at GT
Reward and benefits:
Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.
Equity, diversity and inclusion
At Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied backgrounds, racial differences, cultures, sexual orientations, religious orientations, ages, gender identities, abilities and family types present diverse viewpoints, which need to be heard and valued.
We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firm’s best-practice principles and we will champion you as leaders from day one.
Recognition:
We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.

LI-KS1

• Assistant to our client advisors in relation to the administration of a portfolio of corporate pension schemes, group risk schemes and individual day-to-day clients
• Responsible for day-to-day administration i.e. processing contributions, checking documentation, drafting communication, preparing client valuations, processing of all new business proposals and applications.
• Assisting with annual renewals and new joiner requests from the employer ensuring all records are kept up to date and premiums paid in a timely manner.
• Assist the team in ensuring that all regulatory requirements are satisfied and the firm/clients/schemes remain fully compliant on an ongoing basis
• Responsible for ensuring compliance requirements are satisfied in processing any new business
• Liaise with all third-party service providers including Investment Managers, product providers, and trustees, to ensure client requests and actions are processed and completed in a satisfactory manner
• Adhere to Grant Thornton company policies, procedures and controls to ensure deliverance of excellent servic