Client Solutions Manager, Select

at  Gallagher

Introduction:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher’s global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you’ll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we’ll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
We are looking to fill a full time role for a Client Solutions Manager on our Small Business commercial lines team. The main responsibility of the role is to ensure exceptional client service to Gallagher’s Small Business clients. While working on a fun and collaborative team the CSM carries out a wide range of duties.
Do you have an optimistic outlook and willingness to work with a dynamic and diverse team? Are you a resourceful and ambitious individual wanting to continue to expand your insurance knowledge and skills? If you answered yes, then you would be an excellent addition to our highly motivated and productive team.
Work Environment: Hybrid (Agile) – We, at Gallagher, enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.

How you’ll make an impact:

• Working directly with clients to provide solutions to their insurance needs.
• Prioritizing and handling daily phone calls, e-mails and mail.
• Providing timely responses to client queries
• Meeting with team members to check on challenges and give direction.
• Marketing of accounts to ensure clients receive best coverage possible.
• Problem solving concerning different coverages, rating, claims and competition
• Administration associated with client service such as: record notes and provide instructions on renewal, endorsement and cancellation processing.

About you:

• Working directly with clients to provide solutions to their insurance needs.
• Prioritizing and handling daily phone calls, e-mails and mail.
• Providing timely responses to client queries
• Meeting with team members to check on challenges and give direction.
• Marketing of accounts to ensure clients receive best coverage possible.
• Problem solving concerning different coverages, rating, claims and competition
• Administration associated with client service such as: record notes and provide instructions on renewal, endorsement and cancellation processing.

Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household’s needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Please refer the Job description for details