Client Success Internship

at  Swibeco SA

READY FOR A NEW CHALLENGE?

As a leading and fast-growing B2B company in the field of employee benefits in Switzerland, Swibeco centralizes on a digital platform all the perks, gifts, and tax-free benefits a company can offer to its employees. This includes permanent discounts, an innovative reward system and a lunch card with the biggest food related network.
Today Swibeco has more than 8’000 corporate clients in Switzerland, including major brands such as AXA, Swissquote, FedEx/TNT, Alcon, Decathlon, Capgemini, Holcim, Sprüngli, Bobst, etc.
Our team is made up of more than +65 talented people between our offices in Switzerland (Lausanne and Zurich).

WHO WE ARE LOOKING FOR

• You are currently pursuing or have completed a Bachelor’s or Master’s degree in Business, Economics, Hospitality, or a related field.
• You have prior internship experience in a fast-paced environment (preferably a startup).
• You are fluent in both English and German (Swiss German is a plus), any additional language skills (French and/or Italian) being also appreciated.
• You are comfortable interacting with clients and can communicate effectively, both verbally and in writing.
• You have excellent relationship-building skills and a keen understanding of client needs.
• You are dynamic, proactive, and have strong organizational and time management skills, able to work autonomously while contributing to team success.
• You have a “can-do” attitude, are a quick learner, and have an entrepreneurial mindset.
• You are available to start immediately.

ABOUT THE ROLE

To support our Client Success Team in Zurich, we are looking for an Intern for 6 months. This exciting opportunity will allow you to work in a fast-paced, entrepreneurial environment and make a real impact while helping us scale our business.
As a Client Success Intern, you will report directly to the Head of Client Success and play a key role in strengthening relationships with our clients while promoting Swibeco’s solutions. You will collaborate with both internal and external stakeholders to ensure our clients receive exceptional support and guidance. This role provides an excellent opportunity to gain hands-on experience in client success, sales, and business development.

KEY RESPONSIBILITIES

• Client Onboarding: Initiate contact and support new clients through a smooth transition, working closely with the Business Development team.

• Client Support & Engagement: Help clients understand the full range of Swibeco’s offerings, providing relevant guidance, training, and ongoing support.

• Sales & Relationship Management: Foster strong relationships with HR Managers and Directors in leading Swiss companies, selling and implementing solutions that enhance employee benefits programs.
• Cross-Functional Collaboration: Work closely with other teams to translate client needs into innovative solutions, ensuring client satisfaction and retention.
• Client Feedback & Improvement: Collect and act on client feedback, continuously improving our services to ensure a loyal and engaged client base.