Client Success Manager

at  Gemini Advanced Marketing Solutions

Job Title: Client Success Manager - Digital Marketing
Reports To: Director of Client Success & Strategy
In this dynamic and exciting role, you’ll have the unique opportunity to serve as both an account manager and project manager for a diverse range of small to mid-sized accounts. You’ll work closely with customers and internal teams, playing a pivotal role in driving success for your clients and collaborating with your team. This position offers the perfect blend of client interaction and strategic planning, making each day both challenging and rewarding as you help shape the future of our clients’ businesses.

SKILL REQUIRED

• Digital Marketing Knowledge and Experience: Understanding of the various components of digital marketing and how they can be leveraged to reach marketing goals and business objectives.
• Excellent Communication: Strong verbal and written communication skills to effectively interact with clients and internal teams.
• Relationship Building: Ability to build and maintain strong, long-lasting client relationships.
• Project Management: Proven project management skills, including task delegation, deadline management, and ensuring project completion.
• Strategic Thinking: Ability to develop and implement strategic plans that align with client goals and objectives.
• Attention to Detail: Meticulous attention to detail to ensure high-quality service and accurate reporting.
• Adaptability: Ability to adapt to changing client needs and industry trends.
• Team Collaboration: Strong team player with the ability to work collaboratively with internal teams and contribute to a positive work environment.