Client Success Manager

at  Lead Liaison LLC

We are excited to learn more about you! Please note that the video interview is the first step in our hiring process and your resume will NOT be reviewed without a video interview submission. To submit your video interview, please follow this link: https://app.eu1.willotalent.com/invite/q7r3p8/
Are you a Type A personality, a go-getter who thrives on learning new technologies, building relationships, and closing deals? We have an exciting opportunity for you!
About Us: Captello is seeking a dynamic and motivated Partner Success Manager to join our team.
Captello is a leading provider of end-to-end lead capture and engagement solutions. Their software offers rich features, deep personalization capabilities, and automated workflows to help businesses engage prospects with meaningful communication and measurable results. Captello’s solutions are designed for exhibitors, event organizers, and partnerships, and are known for their flexibility, intuitive interface, and extensive integration options.
We are looking for a dynamic individual who is passionate about forging strong partnerships, driving sales success, and delivering exceptional results. As a Partner Success Manager, you will be at the forefront of our efforts to empower our partners and ensure their success.

Key Responsibilities:

• Assist in managing and nurturing relationships with existing partners.
• Support the development and execution of partnership strategies.
• Coordinate with internal teams to ensure partner needs are met.
• Monitor and report on partnership performance metrics.
• Assist in identifying and onboarding new partners.
• Handle day-to-day partner inquiries and provide excellent customer service. Attend industry events and networking opportunities to build relationships and identify new partners.
• Stay up-to-date with the latest technologies and industry trends.
• Develop and execute strategies to achieve sales targets.
• Provide ongoing support and training to partners to maximize their potential.

Qualifications:

• Bachelor’s degree in Marketing, Business, or related field.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational skills.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proven track record in sales or partner management.
• Ability to multitask and handle multiple priorities simultaneously.
• Strong problem-solving abilities and a proactive mindset.
• Ability to adapt to new technologies and thrive in a fast-paced environment.
• High level of motivation and drive to exceed goals
• Understanding of the events industry and/or marketing agency experience is a plus.

Why Join Us?

• Opportunity for growth and professional development.
• Collaborative and supportive work environment.
• Competitive salary, commission, and benefits package.

Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Work Location: Remote
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remot

• Assist in managing and nurturing relationships with existing partners.
• Support the development and execution of partnership strategies.
• Coordinate with internal teams to ensure partner needs are met.
• Monitor and report on partnership performance metrics.
• Assist in identifying and onboarding new partners.
• Handle day-to-day partner inquiries and provide excellent customer service. Attend industry events and networking opportunities to build relationships and identify new partners.
• Stay up-to-date with the latest technologies and industry trends.
• Develop and execute strategies to achieve sales targets.
• Provide ongoing support and training to partners to maximize their potential