Client Support Associate (PT)
at Honeywell
Toronto, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Nov, 2024 | Not Specified | 02 Sep, 2024 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
DESIGN SOLUTIONS TO DRIVE SAFE LIVING AND QUALITY OF LIFE
As a Client Support Associate here at Honeywell, you will play a crucial role in providing exceptional support to our clients. You will be responsible for resolving customer inquiries, providing technical assistance, and ensuring customer satisfaction. Your strong communication and problem-solving skills will be essential in delivering a high level of service to our clients.
You will report directly to our Head of Support, Supra and you’ll work out of our Toronto, Ontario location.
In this role, you will build cross functional and client relationships, resolve client issues, analyse trends, and provide product insights.
Responsibilities:
- Simplify complex concepts into end user friendly language and be concise in exchanges with clients and internal parties
- Shape the client experience by engaging with and resolving client issues asynchronously
- Tackle unexpected technical and client issues professionally and promptly
- Work through tough technical issues by developing a clear plan of action and executing on it
- Juggle competing responsibilities and deliver on tasks with strong organization and timeliness
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Diploma
Proficient
1
Toronto, ON, Canada
